Privacy Policy (HIPAA compliant)
Introduction
I provide professional Spanish interpretation services in Ohio. Because I may handle sensitive medical or personal data, I am committed to maintaining the confidentiality and security of all information in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and Ohio state law.
Information Collection & Protected Health Information (PHI)
My website uses a contact form to facilitate service requests.
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General Information: I collect your name, email, and phone number to respond to your inquiry.
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Prohibited Information: Please do not include sensitive medical information (such as specific diagnoses, patient IDs, or medical histories) in the "Message" field of my website form. This form is intended for scheduling and general inquiries only.
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Business Associate Agreements (BAA): If we enter into a professional contract involving the handling of PHI, I will sign a Business Associate Agreement (BAA) as required by federal law to ensure the highest level of data protection.
How Data Is Handled
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Confidentiality: As a professional interpreter, I adhere to the National Code of Ethics and Standards of Practice for Interpreters in Health Care.
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No Third-Party Sharing: I do not sell your data. Information is shared only with your explicit consent or as required by law (e.g., reporting under Ohio Revised Code).
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Storage: Any PHI collected during the course of an actual interpreting assignment is stored on HIPAA-compliant, encrypted platforms and deleted/shredded when no longer required by law.
Your Rights
Under HIPAA and Ohio law, you have the right to:
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Request an accounting of how your PHI has been shared.
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Request that I communicate with you via specific secure channels.
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File a complaint if you believe your privacy rights have been violated.
Contact Information
For privacy-related inquiries or to request a BAA, please contact:
Hailey Diaz | info@haileydiaz.com | 330-264-8277